This Privacy Policy explains how The Bond Service Ltd (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information in the course of providing our professional services and operating the website www.thebondservice.com (“the Website”).
By accessing our Website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to the use of your personal data in accordance with it.
The Bond Service Ltd is a company registered in Scotland, United Kingdom. We provide professional services including bond documentation drafting, identifier acquisition, listing coordination, and related advisory and administrative support for private placements and structured finance transactions.
We act as a “data controller” within the meaning of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (“UK GDPR”) in respect of the personal information we collect and process.
Our contact details are:
The Bond Service Ltd
Registered Office: 42 Westbourne Crescent, Glasgow, G61 4HD
Email: info@thebondservice.com
We collect personal data in the following ways:
Information you provide directly: when you contact us via email, contact forms, or by telephone, or when you supply documentation for service delivery.
Client information: identification details, contact information, and supporting documents necessary for onboarding, verification, or contractual purposes.
Website and communication data: including IP addresses, browser type, device information, and analytical data to improve website functionality and user experience.
Transactional and correspondence records: details of invoices, payments, and communications relevant to the provision of our services.
We do not intentionally collect sensitive personal data (special category data) unless explicitly provided and necessary for legal or regulatory compliance.
We process personal data only when lawful to do so and for the following purposes:
To provide and manage professional services and client relationships.
To process identifiers, listings, or related documentation on behalf of clients.
To communicate with clients, suppliers, and partners.
To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-client (KYC) checks.
To administer our business operations, including invoicing, accounting, and recordkeeping.
To improve and maintain our Website and online communications.
Where we rely on legitimate interests, we ensure such interests are balanced against the rights of individuals.
We rely on the following legal grounds under the UK GDPR:
Contractual necessity: where processing is required to perform a contract with you or to take steps prior to entering a contract.
Legal obligation: where processing is necessary for compliance with laws or regulations applicable to our business.
Legitimate interest: where processing is required to operate our business efficiently, maintain security, and deliver professional services.
Consent: for certain marketing or communications, where required and expressly given.
We may share personal information with:
Professional service providers, such as custodians, registrars, legal counsel, or regulatory bodies, where necessary for transaction fulfilment.
Technology and data-hosting providers who support our operations under strict confidentiality agreements.
Government, tax, or regulatory authorities where disclosure is legally required.
Auditors, accountants, and compliance consultants assisting us in regulatory matters.
We do not sell, rent, or trade personal information with any third party for marketing purposes.
Some processing and storage may occur outside the United Kingdom or European Economic Area (“EEA”).
Where data is transferred internationally, we ensure appropriate safeguards such as the UK Addendum to the EU Standard Contractual Clauses or other lawful mechanisms to protect the integrity and security of personal data.
We retain personal information only as long as necessary to fulfil the purposes for which it was collected and to meet our legal, accounting, or regulatory obligations.
Typically, client and transactional data are retained for a minimum of seven (7) years from the end of the client relationship, unless a longer period is required by law or to establish or defend legal claims.
We maintain appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
These measures include encrypted storage, access controls, secure data transmission, and regular system monitoring.
Despite these measures, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Under data protection law, you have the following rights:
To access and receive a copy of your personal data.
To correct or update inaccurate or incomplete data.
To request deletion of data where it is no longer required or processed unlawfully.
To restrict or object to certain types of processing.
To withdraw consent for communications where consent is the legal basis.
To data portability, where applicable.
To exercise these rights, contact us at info@thebondservice.com.
We will respond to legitimate requests within one month as required by law.
Our Website uses cookies and similar technologies to analyse traffic and improve functionality.
Cookies are small files stored on your device that allow us to recognise repeat visitors and enhance navigation.
You can control or delete cookies through your browser settings.
We may also use third-party analytics tools such as Google Analytics. These services collect anonymised usage data to help us understand visitor behaviour and site performance.
We may send informational or promotional communications relating to our services, provided you have given consent or we have a legitimate business relationship with you.
You can opt out of receiving such communications at any time by following unsubscribe links or contacting us directly.
Our Website may include links to third-party sites such as regulatory bodies, listing directories, or service partners.
We are not responsible for the privacy practices or content of external websites. Users should review each site’s privacy policy before providing personal information.
We may update this Privacy Policy periodically to reflect legal, technical, or business developments.
When updated, the new version will be posted on this page with a revised “last updated” date.
We encourage users to review this policy regularly.
Questions or requests regarding this Privacy Policy should be addressed to:
Data Protection Officer
The Bond Service Ltd
Email: info@thebondservice.com
If you are dissatisfied with our response or believe we have not handled your personal data lawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).
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